Used it for years. Seems to work well. Only thing this year was that after last update, it asked for additional information and the filing info had to be re-entered
I BOUGHT THE DELUXE BECAUSE IT HAD THE STATE RETURN, BUT IT WAS NOT CLEAR THAT TO FILE THE STATE RETURN ELECTRONICALLY THERE WAS AN ADDITIONAL FEE.
Value
3
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
H &R Blocks tax program is so easy to use! We were able to file 3 different family members taxes with ease.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
A so so product. It works but hard to navigate. Font in the prompts is too small
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I’ve been using H&R Block tax software for approximately 15 years because of it’s ease of use and value.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
I always use it this year didn’t have a code so had to buy it full price
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
worked fine to me -easy to use -but confusing and irrelevant "issues " and "checks" at the end --more details needed to explain this-most of them are useless not even should be mentioned-also not able to import documents-it not works for any bank statements-price is still to high even with promotion and coupons