Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,283 Reviews)
Open Ratings Snapshot
Rating breakdown 149,283 reviews
5 Stars
97,774
4 Stars
28,057
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,671 out of 61,811
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
1 out of 5
1
Panic ~ wasted time and money
on April 16, 2024
Posted by: BwHa
from Sacramento, CA
I am sure you are going to get this from many. Not being able to efile on 4/14 and 4/15 cause so much issue. I literally could not sleep. I took a sick day from work which cost $$ because I spent the entire morn/day trying to figure out an alternative to get our efile to go through. I tried multiple computers. We had my husbands IT person install on another computer. I tried to print it all and of course ran out of ink. I finally started seeing the "news" articles the H & R Block was having an issues and that it just wasn't me. My credit card has 8 charges for filing the state. Hopefully will resolve.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Some minor problems.
on April 16, 2024
Posted by: JUTaxes
from Denver, CO
Verified Purchase:Yes
I gave stocks to a charity and the software either didn't explain what I needed to do and because of that it forced me to list someone to appraise the value which doesn't make sense for stocks
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
My last time using it
on April 16, 2024
Posted by: Nextsteps
from America
Verified Purchase:Yes
I've been audit twice since using this software. Not very reliable
Pros: Fast
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on April 16, 2024
Posted by: Bogey66
from Blackwood, NJ
Verified Purchase:Yes
This is probably my 10th year using the H&R Block tax software and I keep coming back because it is so easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentApril 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use
on April 16, 2024
Posted by: BruceS109
from Illinois
Verified Purchase:Yes
I have used tax cut for at least 10 years with few issues. I like how it imports the last years information and the auto form filling. The activation issues I’ve had in the past appear to be fixed. The fed E- file was easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
On-line purchase procedure needs improvement
on April 16, 2024
Posted by: onoko
Verified Purchase:Yes
The software worked fine. But I had bought a pre-release version back last year, and when I went to use it for my taxes, it would not download, so I had to buy a whole new copy. I won't be buying any more pre-release versions.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Awful Software
on April 16, 2024
Posted by: Akk243125
from Dallas TX
Verified Purchase:Yes
Constantly tries to steal your personal info. Tries to charge you for State when I have no State taxes.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good product - Need to improve Deductions Pro
on April 16, 2024
Posted by: tstellhorn
from Cherry Valley, CA
Verified Purchase:Yes
I have been using H&R Block tax software for 10+ years. The software does a very good job of collecting and organizing my tax info. Please remove the cost of uploading your taxes - There should NOT be any fee for this. The upload is FREE - You should pass this onto your customers.
Also - In the past 10+ years you have made ZERO improvements to Deductions Pro. The UI is quite poorly implemented with a number of bugs the user needs to navigate around to be successful. Please contact me if you would like more detailed information.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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