Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
1
Panic ~ wasted time and money
on April 16, 2024
Posted by: BwHa
from Sacramento, CA
I am sure you are going to get this from many. Not being able to efile on 4/14 and 4/15 cause so much issue. I literally could not sleep. I took a sick day from work which cost $$ because I spent the entire morn/day trying to figure out an alternative to get our efile to go through. I tried multiple computers. We had my husbands IT person install on another computer. I tried to print it all and of course ran out of ink. I finally started seeing the "news" articles the H & R Block was having an issues and that it just wasn't me. My credit card has 8 charges for filing the state. Hopefully will resolve.
I gave stocks to a charity and the software either didn't explain what I needed to do and because of that it forced me to list someone to appraise the value which doesn't make sense for stocks
This is probably my 10th year using the H&R Block tax software and I keep coming back because it is so easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
I have used tax cut for at least 10 years with few issues. I like how it imports the last years information and the auto form filling. The activation issues I’ve had in the past appear to be fixed. The fed E- file was easy.
The software worked fine. But I had bought a pre-release version back last year, and when I went to use it for my taxes, it would not download, so I had to buy a whole new copy. I won't be buying any more pre-release versions.
I have been using H&R Block tax software for 10+ years. The software does a very good job of collecting and organizing my tax info. Please remove the cost of uploading your taxes - There should NOT be any fee for this. The upload is FREE - You should pass this onto your customers.
Also - In the past 10+ years you have made ZERO improvements to Deductions Pro. The UI is quite poorly implemented with a number of bugs the user needs to navigate around to be successful. Please contact me if you would like more detailed information.