Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,283 Reviews)
Rating breakdown 149,283 reviews
5 Stars
97,774
4 Stars
28,057
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,671 out of
61,811)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Noname23
from Southeast Wisconsin
Verified Purchase:Yes
Worked as expected, very intuitive process for the most part. Able to ask questions to the software menu.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JPat14444
from Glasgow, KY
Verified Purchase:Yes
Everything was fine until time for transmitting tax forms. Screwed up bank balance and took two days.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Posted by: Mattolize
from Ohio
Verified Purchase:Yes
Always happy to use H&R for my tax filing. They guide you all the way through. I appreciate their service. My only reservation is why I have to pay for efiling . That cancels out the software purchase discount. Also the required payment for extra one state filing. I am I formed by another H&R user it shouldn't be and has not applied in his case. True or false?
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Confusing report - married filing joint vs filing
on April 16, 2024
Posted by: Chris skier
from Northern Wisconsin
Verified Purchase:Yes
Results of report did not match actual return results - frustrating
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Not good
on April 16, 2024
Posted by: ChipfromCT
from Ct
Efile kept failing. Returned “bad gateway” errors. No remedial efforts on proxy, gateway, or security worked.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Pastor II
from DE
Verified Purchase:Yes
Been using this product for over 20 years and am still absolutely satisfied with its ease of use and thoroughness.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Easy but failed when needed with electronic filing
on April 16, 2024
Posted by: repete22
Verified Purchase:Yes
Easy to use. I have used for many years since early days of tax cut. The problems connecting to electronically file the return on the 2nd to last and last day of filling was horrible. It created so much additional work trying to send multiple times over two days and a lot of uncertainty, No matter how easy it is to use, if it cant be relied on to send in files, then it is of no use. Since you did not include filing as a star below, that makes the results of this survey less valid.since you avoided the significant problem.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: TheFilmDude
from Texas
Verified Purchase:Yes
Working through my deductions I am usually able to pick an item I.e., a pair of jeans that donated and it adds up the values. This year that feature did not work.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock