Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,283 Reviews)
Rating breakdown 149,283 reviews
5 Stars
97,774
4 Stars
28,057
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,671 out of
61,811)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: ankabi
from Lubbock TX
Verified Purchase:Yes
I have been using this program for more than ten years with ease. The only problem I had was with the Foreign Tax Credit. Until this year it would not allow me to claim the $600 allowed without the 1116 form. Hence I had to send the return by mail only. The program appears to have changed a little bit this year by allowing FT credit to be claimed as a business expense. I hope that next year H&R will give us the option of either filling 1116 form or claim just the $600 credit without the 1116.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: penny2005
from Lancaster, PA
Verified Purchase:Yes
Covered all points that that Ineedeed and was easy to follow
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: battu
Verified Purchase:Yes
Clear instructions, was easy and fast to complete taxes
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Send Return Outage
on April 16, 2024
Posted by: Kevin9723
from Arlington, TX
Having your servers down for 18 hours when I repeatedly tried to send my Federal Return and payment? Unacceptable. Unless you can remedy by implementing redundancy in your system, I will take my business elsewhere.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Dots79
from Cincinnati, OH
Verified Purchase:Yes
I received “flyer” from HB but don’t have access to scanner. Downloading from your flyer was a very very trying. Finally turned to another method and was successfull. FYI, I have used HB for at least 8 years but this may be the last time.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Once around the Block is all you need
on April 16, 2024
Posted by: Scoopster
from Foxborough, MA
I've bought H&R software for years and am glad you keep looking for ways to improve it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Unhappy. Will likely be switching to Turbo Tax
on April 16, 2024
Posted by: AndyNz
from Wellington, FL
Verified Purchase:Yes
On 4/15 at 7:30 in the morning I tried to e-file my federal return and there was a problem notice about connecting to your server. Volume likely took you down at most critical time. Was able to file that night - lucky I was around to try again. Waited on hold on the phone for 1/2 hour until I had to give up. Also, don’t like support for foreign tax and QBI. Sub-par. Been with you for 20 years, but you haven’t kept up.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Pja204
from Stockton, CA
Verified Purchase:Yes
It seems software errors and miss queues are becoming more prevalent. You have to do better. Also, I should not have to pay again for state rejections when you failed to tell me I had a form I did not need coming from Federal return that was incomplete. I chose to not use it in state by screen choice but you left it hanging. Rejected.
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock