Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,283 Reviews)
Rating breakdown 149,283 reviews
5 Stars
97,774
4 Stars
28,057
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,671 out of
61,811)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
1
Terrible, could not e-file. HR system was down.
on April 17, 2024
Posted by: Dic1
from California
Verified Purchase:Yes
Complete waste of money as HR system was down when it was time to file. Could not efile on April 14.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Terrible
on April 16, 2024
Posted by: IRWest
from Hammond la
Poor IT service. Had to mail return instead of e file
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Amri
from Watsonville, Ca
Verified Purchase:Yes
I have been using this software for several years, and each year it only gets better! Easy to use with helpful tools.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Flysimr48
from West Des Moines, Iowa
Verified Purchase:Yes
Tenth year using H&R Block. Absolutely no reason to switch to any other tax software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: ikeSpike
from McColl, SC
Verified Purchase:Yes
While the filing and tax documentation process was Ok, I was upset that it costs SOOOOOOO MUCH and then you got to PAY to file the State return Electronically!!!
This is Ridiculous!!!!
This is Ridiculous!!!!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Tlu2024
from Ca
Verified Purchase:Yes
Too many glitches. It cannot read prior returns so you need to reenter everything. The help explanations are useless. Started using it a few years ago and noticed it is the same program as turbotax Could it be a coinidence that neither software could handle dependents when multiple support agreements are in place? That said, I used it to save a few dollars. Turbo tax is not better, but I cannot recommend either.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Returning to the H&R Block Deluxe e-filing fold
on April 16, 2024
Posted by: J Bradner
from Plano, TX
Verified Purchase:Yes
After many years of successful e-filings, some bad experiences last year, I resorted to paper filing in order to move forward. I had to determine if I could re-capture that which I had enjoyed for years successfully e-filing with H&R Block Deluxe. Thankfully, my mission was accomplished.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: 2023 filing
from California
Verified Purchase:Yes
I have been using this H&R Block software for many years and it has consistently gotten easier to use. I would suggest it to anyone.
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock