Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,283 Reviews)
Rating breakdown 149,283 reviews
5 Stars
97,774
4 Stars
28,057
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,671 out of
61,811)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Rick2024
from Williamsburg, VA
Verified Purchase:Yes
I've been using the Deluxe version of this program for over 10 years and it's very easy to use. I did discover a deduction that I missed the last 3 years because the interview never addressed it and I had to file amended State returns. The deduction involved premiums for long-term care insurance which is a deduction on VA State returns, as long as it isn't claimed on the Federal return.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Andy206
from MI
Verified Purchase:Yes
Good product. Easy to use when you do it every year. It saves all your information.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: LR24
Verified Purchase:Yes
I have used HRB software for many years. No issues until I had to send the information to the IRS. No access for many hours. Please clear up your end of tax year bandwidth issues. Very irritating !
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mountain Man Tom
from Pennsylvania
Verified Purchase:Yes
I bought this product with great hope. Although it did improve my refund, I was unable to e-file my return and ended up using another company. I kept being told that it was unable to submit my return for several possible reasons which I could not resolve.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Hansin
from OH
Verified Purchase:Yes
This is a suitable software for my annual income tax report.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JohnJfromWI
from edelstein il
Verified Purchase:Yes
i'm glad I once again used H&R Block tax prep software. it's easy to use and I have no reason to believe it doesn't get every proper tax break for me. I do wish the pricing was more consistent, meaning various coupons have various prices... why not give repeat customers the best "renewal" prices right off the bat?
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H & R Block, April 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Zpm1
from Alabama
Verified Purchase:Yes
I have only one complaint: when you ask for help or when doing the verification page it pops up a page that tells you all the steps to take or where to go (6 menus deep or so) but you have to close the help page to take any of the steps so a screen shot is necessary. Not real helpful. Other than that it is a great tool.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Software did not support Colorado EV purchase reba
on April 17, 2024
Posted by: State software inaccurate
from colorado
Verified Purchase:Yes
Colorado software did not support purchase of EV rebate. I escalated the issue, it was not resolved. I had to complete a paper state form.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock