Only issue every year is how to get to the State without having to pay again. It may be that we are downloading before the CA State software is complete, but we don't ever see how to update it. Maybe that could be smoothed. Thanks
It was great until Monday. System would not allow me to submit but charged my account several times.
Value
5
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
For more than 20 years we have used Block software to prepare taxes. Accountants don't know as much as you will when you use Block and they are not as thorough as Block.
The program is very easy to navigate through, even considering I changed our filing status this year. I am not sure if it was actually maximum refund possible, but we no longer have a lot of deductions to carry now that we are 60 years old.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I've been using HR Plock software for the past ten years and it's never failed to provide good accurate results. Very easy to use, even for somewhat more complex filings. The cost is very reasonable and is a very good value.
Instructions more difficult to read. Then finding correct place enter information was extremely hard. When one would enter it, sometimes it would go back to the beginning. One would have to start over.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used H&R Block software the past three years with great success. Helps with getting through the mountain of steps to complete a return especially if you have investment income and lots of deductions to declare. Only difficulty was with the minutiae of details for K-1 partnerships - left me guessing as to what to fill out.