Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,283 Reviews)
Open Ratings Snapshot
Rating breakdown 149,283 reviews
5 Stars
97,774
4 Stars
28,057
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,671 out of 61,811
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5 out of 5
5
Love This Software
on April 17, 2024
Posted by: DB56
from Texas
Verified Purchase:Yes
Been using this for several years and plan to continue for years to come. So easy to use!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
This saved me many days of researching IRS rules.
on April 17, 2024
Posted by: NY_resident
from Rochester, NY
Verified Purchase:Yes
This saves so much time that it's worth every penny. The built in help explained the details of some entries I wasn't sure about. Even the NY state software was very detailed and complete. I've used it many times in the past and will continue to buy it in the future.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Good software
on April 17, 2024
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Sorry I purchased! Expensive and still had to pay to transmit state! Will never purchase again!
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Social Media TeamH & R BlockApril 18, 2024
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great features was a bit surprised to pay for St
on April 17, 2024
Posted by: Lewieb
from Kansas City, MO
Verified Purchase:Yes
Great features but I was very surprised to have to party for my States electronic update!
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Works Every Time
on April 17, 2024
Posted by: Bob6491
from Virginia
Verified Purchase:Yes
I have been using this vendor for years. They are reliable, provide easy-to-follow instructions and are user friendly. They program also readily allows me to try various strategies to seem what the tax implications might be. Efiling was easy and fast. I will use them again.
Pros: Easy to prepare, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Cannot do e-file at 4/14/2024 and 4/15/2024
on April 17, 2024
Posted by: pandapo
from Michigan
Verified Purchase:Yes
The fed e-file server is down, cannot make connection submit. Although other 5 starts, but final give it 3 star. This never happens for past 10 years. Cannot do e-file, has to paper filing. too bad.
Pros: Easy to prepare
Value
4 out of 5
4
Response from HRBlockBy Social Media DepartmentApril 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Still solid but a few flaws!
on April 17, 2024
Posted by: Chris_ATL
from Atlanta, GA
Verified Purchase:Yes
I've used HR Block tax software for decades, and it really eases my annual tax burden. But it still has some flaws that have popped up as cybercrime and electronic filing have increased. First, the IRS has given me a 6-digit PIN to prevent identity theft, but Block software only has space for a 5-digit number which prevents me from filing electronically - a significant issue since paper copies take much longer. Also, the software deducts funds from my credit account even though the electronic filing has been rejected by the IRS, and should only deduct full funds after the filing has been completely successful. Other than that the software has been relatively consistent for several decades now, so thanks and keep improving!
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on April 17, 2024
Posted by: Sasi7234
from Hudson,FL
Verified Purchase:Yes
My Sister bought the software and it allowed up to 5 people to use it. Simple directions to follow.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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