Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: halhu
from Ohio
Verified Purchase:Yes
I appreciated the quick response after submitting the federal return. It had not been accepted however the response included a precise and informational instruction to aid in the correction. However, the subject on the state return indicated "pending." I did not open that email, but when checking discovered that the state return would need to be resubmitted. Had the heading on the email been more informational, such as "will need to be resubmitted", or if the software held the state return in a pending state until receiving the accepted indication from federal, it would be an improvement to the software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: CRHII
Verified Purchase:Yes
I have used this program and its iterations since it started as Meca in 1987 and have never regretted it.
Presently I do my wife's and my taxes and for several years one of my brothers and the IRS has accepted each year
I have not used the State forms as Alaska has ni State income tax
Presently I do my wife's and my taxes and for several years one of my brothers and the IRS has accepted each year
I have not used the State forms as Alaska has ni State income tax
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ronball
Verified Purchase:Yes
Everything went well. Refunds were deposited quickly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Clarksville, Fl
Verified Purchase:Yes
I had to use this product because intuit no longer supports Windows 10. It was ok and adequate but I had a situation where I was suppose to provide information but got no guidance as to what it was or where it should come from.
Pros: Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Mutan421
from Wisconsin
Verified Purchase:Yes
It was a pleasure using the H&R Block Deluxe 2025 Software this tax season. It was user friendly and easy to navigate to complete my filing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KandJMil
from NY
Verified Purchase:Yes
Although better than Turbo Tax, which I have used for many years, I am frustrated that HR Block doesn't have a log in where you can use a different computer. Started on 1 computer which failed and had to reenter all the information again- no way to log in and continue return
Pros: Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Macimba
from Mississippi
Verified Purchase:Yes
Been using for years. This year there was some, less than clear process. During input if 1099 DIV i saw nowhere to out the Co. IEN or TIN number. All it gave was an account number and i think was optiinal. Not until the audit portion of the return did it flag and indicate that something was missing but in the actual form it referenced a 1099R not a 1099 DIV. Regardless the IEN or TIN should be available during input of the 1099DIV. Full stop.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Shar504
Verified Purchase:Yes
This is the 8th straight year using H&R and find it very user friendly and makes it so easy to import info from year before. Much better than the other tax programs I've tried in the past.
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock