Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Mike438
from Shelby, IN
Verified Purchase:Yes
I have used H&R Block tax software for a number of years now. I find it easy and intuitive to navigate.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Broken sales tax deduction
on April 12, 2026
Posted by: hStack
I live in Texas for 2025, which has no state income tax. Thus software should have let me add sales tax deduction. Instead I had to manually go to the sales tax deduction section
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BW353
from North Carolina
Verified Purchase:Yes
I have used this tax software for a while and I have always been satisfied.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Works well overall.
on April 12, 2026
Posted by: mep18
Thanks for all the efforts to offer additional information and explanations. Still some work to be done, especially in the setup and beginning of the program. Did manage to work it all out. Much better for the conclusion and print outs and electronic filing.Would recommend for price and possible help and audit assistance.
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Maker88
Verified Purchase:Yes
The software has bugs, specificaly when W-2 amount is low so no taxes were taken it always report ir as error. If SDI amount on W-2 is zero it show critical error that has to be fixed which does not make sense.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: michael0010
Verified Purchase:Yes
This is the first time that I have used an H&R Block product for tax preparation and I wonder why I waited so long. I was generally pleased with the Deluxe 2025 software except for several issues with 1099-B data entry, due to rounding, and 1099-R data entry due to error checking.
My 1099-B issues occurred because all inputs are rounded on data entry, computations are performed using those rounded values, and calculations are performed (sale price less cost/basis), and comparisons are made (wash sale). On more than one instance, this resulted in wash sale greater than calculated profit for single sales.
The 1099-R issue was because gross distribution (1) was different than taxable amount (2a) and taxable amount was correctly used for the state distribution on the form, but error checking appeared to want gross distribution used as state distribution.
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Good overall, but a couple of calculation bugs.
on April 12, 2026
Posted by: Wisconsin Individual
from Milwaukee, WI
Verified Purchase:Yes
Good overall - however -
1. Both the 2024 and 2025 Deluxe and State Windows desktop versions used an incorrect sales tax rate for the City of Milwaukee in the State of Wisconsin questionnaire, which comes into play in the calculation of Use Tax on out-of-state purchases. It should be 2.0%, not 0.2%. It's greyed out, so it's not changeable. Not a huge deal to make an adjustment, but it's annoying that they can't get it right.
2. For 1099-INT import of Consolidated Brokerage Report, I couldn't find a way to enter both Line 12 Bond Premium on Treasury Obligations and also Taxable Accrued Treasury Interest Paid (from the notes) to subtract both from reported Interest Income in the same Federal return. It seems you have to choose one or the other.
1. Both the 2024 and 2025 Deluxe and State Windows desktop versions used an incorrect sales tax rate for the City of Milwaukee in the State of Wisconsin questionnaire, which comes into play in the calculation of Use Tax on out-of-state purchases. It should be 2.0%, not 0.2%. It's greyed out, so it's not changeable. Not a huge deal to make an adjustment, but it's annoying that they can't get it right.
2. For 1099-INT import of Consolidated Brokerage Report, I couldn't find a way to enter both Line 12 Bond Premium on Treasury Obligations and also Taxable Accrued Treasury Interest Paid (from the notes) to subtract both from reported Interest Income in the same Federal return. It seems you have to choose one or the other.
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from DE
Verified Purchase:Yes
I've been using HR Block Deluxe for over 15 years, but this year was probably the last time. When I tried to import financial data from Merrill Lynch and Wealthfront, neither of them were available to select. Therefore, I had to spend many hours manually inputting all transactions. Otherwise the software is great, but it's supposed to safe me time, not cause me more work.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock