Barely adequate program. Really stupid way of importing information from financial institutions.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
This is the fourth year that I have been using the deluxe version of this software. In general, I have gotten used to the program and have been satisfied with using it. However, it doesn’t work well with K-1s from a public traded partnership so I am not sure if I will be getting it again. This year I had to wait for the final update of the program for the fix of an error for K-1s before I could submit my taxes.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
works well -- except I had a problem e-sending a state program and had to print it out and mail it
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Great product have been using for a while. Haven't seen improvements or additional features. Would be great to have some upload capabilities, and comparison view of standard vs itemized deductible. Showing where the questionnaires go into which forms.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
My 6th year using deluxe. My year to year info flows nicely on the import. No issues with entering data and all you need to do is answer the questions as it flows long. I’d like to see a little bigger “warning notice” of some type about getting a new IRS pin every year if that apply.s to you.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have been using H&R Block software to complete our personal taxes for over 20 years and absolutely would recommend it to anyone who wants to file their Federal and/or State taxes on line!
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!