Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,280 Reviews)
Rating breakdown 149,280 reviews
5 Stars
97,773
4 Stars
28,055
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,669 out of
61,809)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: DissapointedUserFl
from Florida
Verified Purchase:Yes
It mostly works as expected but this year the efile process didn't work properly. The efile was failing with an error message claiming internet problems. However I have reveived the confirnation email that the filling was accepted. I've checked the status on the IRS website and it shows my return was filled but the software still shows that it wasn't.
Value
4
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sussy4Tax
from Philly
Verified Purchase:Yes
It’s quick & easy to do my taxes but the communication about the servers being down in the north east & then finally posting an update saying a small number of users were affected was infuriating. Any clue how many people paid for eFile & couldn’t then had to go out, buy ink and/or a printer to submit returns all bc of lack of communication. This was my last year using your service. I cancelled automatic renewal. Bye
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: JimCleveland
from Cleveland Ohio
Verified Purchase:Yes
all good except not supporting importing data from interactive broker
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: BK540ix
from Nashville, TN
Verified Purchase:Yes
I use this every year and love it's features, accuracy and simplicity of use!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Makelakl
from Des Moines, IA
Verified Purchase:Yes
Your marketing team is excellent because I keep buying the product. Your product team can improve. I know I missed at least one deduction because it wouldn’t allow me to calculate vehicle tax on the state return. Directions are in IRS speak, not plain business language.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Final scan picks up issues that need earlier fixes
on April 20, 2024
Posted by: Stockmaven
from Alabama
Verified Purchase:Yes
This software needs to be more cohesive. For the first time in years, the final scan for filing picked up a new error (average mortgage balance?). That needs to be handled at interview time. You need redundant servers so people can file on the 15th. You were MIA with "Bad Gateway" message, down for almost a whole day. The stock sale interface needs a makeover badly ! I may be looking for a new package next year.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: samb_unused
Verified Purchase:Yes
In general, the software is straight forward to use and gets the task completed without major issues. However, it would be great if copying or moving entries could be available between forms of the same type, like a 1099 entries. In my case, I had to delete a long list of entries from one form and reenter them again.
If another product offers this I will switch.
If another product offers this I will switch.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: PDTHOMP
from INDIANA
Verified Purchase:Yes
THE TAX PROGRAM BY H&R BLOCK WAS A GOOD VALUE, EASY, AND VERY DETAILED.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock