Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,280 Reviews)
Rating breakdown 149,280 reviews
5 Stars
97,773
4 Stars
28,055
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,669 out of
61,809)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Alex7226
from New York
Verified Purchase:Yes
I've used the H&R Block program for at least 10 years. It makes entries easy by importing the last years data and allowing you to change the entries as needed. If you have all your documents gathered together, one can easily complete both the federal and state income tax requirements in 1-2 hours. The final review highlights potential errors or audit flags, very useful. I was audited by NY State for 2020 regarding charitable deductions and the program aided me in my successful challenge.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: East Bay Graphics
from CA
Verified Purchase:Yes
I've been using H&R block software for close to 10 years now. Used it when we had a home office and needed a schedule C, a Trust, and any other variations. The programs accommodated all our reporting needs over time. Installation was easy as was the interview process for completing all the forms.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: cool nickname
from USA
Verified Purchase:Yes
got an email confirming my return was accepted - but the program says i did not file yet (yes, I am checking with the correct return) I am being held hostage until the serious problem is fixed.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Docster210
from wisonsin
Verified Purchase:Yes
Out of service 1/2 a day on April 14 and 15. Caused me hours and multiple charges on my credit card.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jeff Law
from Yardley, PA
Verified Purchase:Yes
Used to use religiously, no more based on server issue and the fact it took you more than 12 hours to fix. Worse yet is that you would not acknowledge the issue and provide updates
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ron0101
from Lancaster SC
Verified Purchase:Yes
Good software, but e-file was awful. Took over 24 hours to fix where you could e-file your return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Silhouette77
from Ohio
Verified Purchase:Yes
I use HR Blick every year. The product is consistently easy to use. I only wish you didn't charge to file the state.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: MCRT
Verified Purchase:Yes
The section for reporting IRA income was not clear and hard to understand - as far as what to enter on the form. I've used this tax program for years but might switch next year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock