Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,280 Reviews)
Rating breakdown 149,280 reviews
5 Stars
97,773
4 Stars
28,055
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,669 out of
61,809)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: JLR yes
from Baton Rouge ,LA
Verified Purchase:Yes
Have used H&R Block Tax program for years. Love it! Fast and easy!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JMHAM
from Alexandria, VA
Verified Purchase:Yes
I purchase this product on Feb 23, 2024, in pursuit of filing both my US Federal and States returns by Apr 15, 2024.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Written by a customer while visiting HRBlock
Posted by: Bdawg79
from Oklahoma City, OK
Verified Purchase:Yes
How do I apply my Oklahoma tax exemption to future purchases?
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: srdpmorais
from Elk Grove, CA
Verified Purchase:Yes
I've been using Block's tax software for years and it never disappoints. Always easy to use and offers easy transfer of data from last years return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
A reliable software application; no surprises.
on April 21, 2024
Posted by: Eugene79
from Massachusetts
Verified Purchase:Yes
I have been using the software application for decades, since before it was H&R Block. If has been reliable from year to year, with understandable & logical steps to complete our tax returns. H&R Block has improved both the application and the available support. Very, very, pleased.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Major e-Filing problems on April 14/15
on April 21, 2024
Posted by: DC999
from Saint Louis, MO
I've been a user of this tax software for about 5 years, and in the past have been pleased. The software is easy to use, figures out the taxes correctly, and is reasonably priced. This year, 2024 was another story. Trying to e-File on the night of April 14 and for most of the day on the 15th, e-Filing failed with an error reading "Bad gateway". Thousands of people were reporting this issue on Facebook, Reddit, Twitter. Worst part was- I feel like Block wasn't very transparent about the problem. They suggested "try again in an hour" or "print it out and mail it". I finally got it printed out at 3pm on the 15th, but I don't think I want to go through an issue like this again in future years. I'm rating it 3 stars since it worked well for many years, but this year I'd rate it 1.
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: PRH2
Verified Purchase:Yes
Had multiple issues with the app this year. First is the frustrating warning for minimum distributions even if it doesn't apply to you. The second was the submission issue on the last 2 days for filing, multiple charges to the credit card.
Pros: Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tom 310
from Tennessee
Verified Purchase:Yes
I've used this software for years and it always makes my job easier.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock