Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,280 Reviews)
Rating breakdown 149,280 reviews
5 Stars
97,773
4 Stars
28,055
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,669 out of
61,809)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: sailorem
from Connecticut
Verified Purchase:Yes
I could not start my Return until April 13th evening. Finished it on April 14th night. I E-filed, of course, and it was accepted very fast. I got my refund April 21st. Previously, I've always filed in January. I had faith in the Block software and things fell into place. Fantastic!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Will65
from Suffolk, VA
Verified Purchase:Yes
I recently used H&R Block Deluxe 2023 Software to file my taxes, and my experience was excellent. The software was easy to use, guiding me through each step of the process with clear instructions. I appreciated the accuracy checks and suggestions for maximizing my deductions. Overall, I found the software to be a reliable and user-friendly tool for filing taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Shinrei5
from Wisconsin
Verified Purchase:Yes
I have relied on H&R Block tax software for years and it has never let me down. Easy and convenient to use and modestly priced.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
desktop application was lousy on the eve of tax da
on April 22, 2024
Posted by: hr block blocked me
Verified Purchase:Yes
desktop application was lousy on the eve of tax da
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Hugh Jardon
from Colorado
Verified Purchase:Yes
This software, although less expensive than Turbo Tax, requires more time to use. Goods: Less costly than the TurboTax equivalent. The not so goods: A) the checking software at the end, still shows a discrepancy even after you’ve reviewed it and confirmed the correct input. B) the system is unable to do basic things like:
Look at the imported W-2 and determine whose W-2 it is. Example- my wife’s W-2 was imported. It showed her name, SSN and all essential information. The system required me to fill in her name and employer on a line directly below that same printed information from the imported W-2.
Likewise, when I incorrectly stated my wife’s W-2 was mine, it was unable to determine that was an incorrect input.
C) The system struggles with multiple stock sales, even if it is imported.
Verdict: If you have a very basic need for tax software, then this will work. If your needs are a little more complicated, the system isn’t “smart” enough to work through your inputs and catch the errors, much less confirm you have checked off what it asked you to look at.
Look at the imported W-2 and determine whose W-2 it is. Example- my wife’s W-2 was imported. It showed her name, SSN and all essential information. The system required me to fill in her name and employer on a line directly below that same printed information from the imported W-2.
Likewise, when I incorrectly stated my wife’s W-2 was mine, it was unable to determine that was an incorrect input.
C) The system struggles with multiple stock sales, even if it is imported.
Verdict: If you have a very basic need for tax software, then this will work. If your needs are a little more complicated, the system isn’t “smart” enough to work through your inputs and catch the errors, much less confirm you have checked off what it asked you to look at.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Aggravated NJ
from NJ
Verified Purchase:Yes
I bought 3 Deluxe + State tax softwares. One for each of my two daughters and 1 for me. After using one for my daughter, I had issues getting the State program for the other 2 as the software was reading the wrong activation code. It took the activation code from the first software download.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Pls make a simplified version for no-frills filing
on April 22, 2024
Posted by: Senior_Citizen
Verified Purchase:Yes
I have social security, pension and interest income - period. The interview process is so convoluted for something so simple.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Becktionary
from Iowa City, IA
Verified Purchase:Yes
I was able to easily enter the needed information for the tax return.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock