Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,280 Reviews)
Rating breakdown 149,280 reviews
5 Stars
97,773
4 Stars
28,055
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,669 out of
61,809)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Jimmy JB
from Mass.
Verified Purchase:Yes
Software does a horrible job of handling both prepaid interest and bond premium amortization on the same portfolio.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Gramon55
from Macon, GA
Verified Purchase:Yes
Many sections were very clear, but I had a very difficult time figuring out how to report earnings in which I didn't have a 1099.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
It took way too long to get electric vehicle updat
on April 24, 2024
Posted by: Beardog 1217
from Grand Rapids, MI.
Verified Purchase:Yes
It took way too long to get the electric vehicle updates to file my return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bob149
from South Dakota
Verified Purchase:Yes
Ok for some but program ask for things not on tax forms at times. Leads to some guessing.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: TRideTodd
from Telluride, CO
Verified Purchase:Yes
Every year for the past 6 years. H&R Block software has led me to complete and accurate returns, finding items I would have forgotten without the step-by-step instructions.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Terry211
from Amarillo, Texas
Verified Purchase:Yes
The software was easy to use and steps the user through the process of completing the returns. However I don’t like the requirement of needing to check for updates just before sending the completed documents. What’s actually going on in the background with my information?
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Miey400
from NJ
Verified Purchase:Yes
I have been using an H&R tax package for for than 10 years. Have been happy with the software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: PCMJR
Verified Purchase:Yes
Have use it for years, tried turbotax but it didn't cut it for my rather simple returns
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock