First time, former turbo tax user. Software easy to use but electric car credit software had bugs and was updated incorrectly and then very late. Imported documents incorrectly from Turbo tax. Had a bug with previous years tax.
Cons: Time consuming
Value
4
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Have used H&R Deluxe software for a number of years. When beginning a new year's program, all the old information comes up thus making it easy to proceed. Since most of my entries are for the same places each year, the program already brings up the information so I do not have to enter it again.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I been using HR Block Deluxe SW for years. This year it had too many software glitches that i had to wait for SW updates before I could complete the return. VERY frustrating.