Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,280 Reviews)
Rating breakdown 149,280 reviews
5 Stars
97,773
4 Stars
28,055
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,669 out of
61,809)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: RichBklyn
from New York
Verified Purchase:Yes
I've been using HR Block software to do my taxes for several years and find it easy to use for my purposes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BarryJ
from Tampa, Florida
Verified Purchase:Yes
I found that your 2023 Software was lacking when it came to the Clean Fuel Credit. It took me several attempts before I was able to fill out the appropriate form correctly. The information in the 2023 Software was sorely lacking.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JerryNo8
from Kline Township, Pa
Verified Purchase:Yes
I have been using this for several years after using Turbo tax. Less hassles with H&R Block
Pros: Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: CAlaughing dog
from Poway, CA
Verified Purchase:Yes
Have been using your software for a long time. Would have rated it excellent except for two issues: (1) slowness and quantity of updates was tedious. I realize the lawmakers are often responsible for delays but this was particularly annoying because we were expecting a good refund; and (2) there was a noticeable increase in quantities of data required and a plethora of mini worksheets. In the end, we got the refund and have put the matter to bed.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Don't try to file early because there are updates
on April 24, 2024
Posted by: greg sj
from san jose, ca
Verified Purchase:Yes
I have used this software for years, it is easy to complete, but don't try to file early in the season because there are several updates to the software and you will have to start over if there is an update.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Rhodester2000
from Ohio
Verified Purchase:Yes
The software asks all the right questions and makes it easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: AnDyAnti23
Verified Purchase:Yes
The software was helpful but it didn’t seem as user friendly this year.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Cajun Axe
from Baton Rouge, La
Verified Purchase:Yes
I have some advice average complexities that Block handles without fail
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock