Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,280 Reviews)
Rating breakdown 149,280 reviews
5 Stars
97,773
4 Stars
28,055
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,669 out of
61,809)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: trae53
from Middletown, NY
Verified Purchase:Yes
I have been using this program to do family returns for years. This year I had a problem and realized that when you call for help - IF you can finally get to a person you are then told that you will get a call back within 5 days. I needed help then and there while I was in the middle of the problem - not 5 days later after I have put everything away. The CON would be lack of support when needed.
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Posted by: G of the IRS
from Nixa Mo
Verified Purchase:Yes
Worked exactly as advertised. No issues and no problems.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: jmp49
from Dallas, TX
Verified Purchase:Yes
Have been using this product for many years and have had no problems.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jim2023
from Wisconsin
Verified Purchase:Yes
Purchased the software. In February and have used H&R for about 10 years. It’s straight forward and accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: trealoff1952
from Centennial, CO
Verified Purchase:Yes
The program was easy to work with and I felt confident about the calculations that the program was performing. I felt the cost was a little expensive as you have been raising the price every year.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Foohey
from Huntley ILLINOIS
Verified Purchase:Yes
A non deductible amount was not subtracted.in the automatic state software and thus the form. It was caught by state.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mikemd
from Southeastern PA
Verified Purchase:Yes
I switched from TurboTax because their software didn’t import my financial data from my brokerage account. This is the second year I used it and it worked perfectly.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Imdevo
from Rochester, NY
Verified Purchase:Yes
Since using H&R software I have had no audits. Very comprehensive. I love the importing of my financial data and auto fill to my return.
Pros: Easy to prepare, Easy to import documents
Written by a customer while visiting HRBlock