Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,280 Reviews)
Rating breakdown 149,280 reviews
5 Stars
97,773
4 Stars
28,055
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,669 out of
61,809)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Joe1044
from Deer Park, IL
Verified Purchase:Yes
Simple organization and detailed help when needed.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Blackdiamond
from Logan utah
Verified Purchase:Yes
I had to wait 2 months that took up to March 28 to finish my return because documents for underpayment were not completed - over 3 months after year end is ridiculous
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Posted by: KnowledgeWorker
from TX
Verified Purchase:Yes
HR block has not kept up with the times. This is just a glorified form filler. It works well for a single w2 filer. It does fairly okay for only few special cases.
It has very limited intelligence to connect various forms together. It puts the burden of figuring out which forms to fill And where to go and which forms to add for anything even slightly complicated.
There software has not been updated for years and has a very windows 2000 feel to it.
It’s unclear how much of your personal information is stored on HRB servers and what measures are in place to secure it.
It has very limited intelligence to connect various forms together. It puts the burden of figuring out which forms to fill And where to go and which forms to add for anything even slightly complicated.
There software has not been updated for years and has a very windows 2000 feel to it.
It’s unclear how much of your personal information is stored on HRB servers and what measures are in place to secure it.
Pros: Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use, fast confirmation by IRS and State.
on April 24, 2024
Posted by: WWMM
Verified Purchase:Yes
I have been using this for a number of years no. Excellent product and when on sale, a decent price.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Fan25
from Canton, Michigan
Verified Purchase:Yes
Using this program for long time to prepare my tax return.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Sylvan14
from Troy,NY
Verified Purchase:Yes
The software did all the work, I just answered the questions. It made the job easy!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Written by a customer while visiting HRBlock
Posted by: Longwheelbase
from Tenneseee
Verified Purchase:Yes
Really easy to use even for fairly complex tax situations.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Beyondcheckmate
from Orange County CALIF
Verified Purchase:Yes
The software prompts you for almost all things you would need to know and thus assist you in not missing any deductions, or lines of necessary input.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock