Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,280 Reviews)
Rating breakdown 149,280 reviews
5 Stars
97,773
4 Stars
28,055
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,669 out of
61,809)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4
Very good program with one problem in the Maryland
on April 24, 2024
Posted by: elws
from Maryland
Verified Purchase:Yes
One problem for the Maryland report: The Louis Goldstein topics can only be filled in at one point and then it vanishes. If I make a mistake, there is no way to get back to that part and change it. Otherwise I like the program and have used it for many years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: doneeed777
from Eastport, NY
Verified Purchase:Yes
To handle a small foreign pension requires a poorly documented "work around". Handling this issue is much easier with TurboTax.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: QMD and lack of service
from Ohio
Verified Purchase:Yes
I have used HR block for approximately 15 years. This year line 52 was different. I had difficulty figuring out how to do a QMD transaction. I called, but no one could help me. I just had to keep changing numbers until it worked.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: LarryBofKs
from Surprise, AZ
Verified Purchase:Yes
Overall I thought package was pretty good. Thought it could be easier to move back and forth. The organization of seemed oriented only towards people who proceed through it sequentially. Sometimes you need to move back and forth especially if you are checking something you already completed or want to make a change in your input.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Works quite well, and relatively simple to use.
on April 24, 2024
Posted by: ButchO45
from Columbus, OH
Verified Purchase:Yes
I've been using HRBlock tax products for many years, and haven't had any issues or complaints.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: gloney6
from sharpsburg, Ky
Verified Purchase:Yes
I have used H&R Deluxe for over 10 years now to complete my taxes and each year it seems to get easier to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Chas78
from Chicago
Verified Purchase:Yes
I have used H&R Block for 10 consecutive years. I like it’s user-friendly interface and clear guidance to assist me in accurately preparing and filing federal and state taxes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Patel_76
Verified Purchase:Yes
If you know few things about tax then this is for you. Low price compare to TurboTax with same features.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock