This is good software that is accurate and user friendly. Two drawbacks: First, the print is so small I could barely see it without straining my eyes. Second, for the system to go down on tax day so we couldn’t file our returns electronically is unforgivable. I hope and expect that those responsible were fired. I will switch software next year to another vendor.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Use it every year for about 10 years… it needs improvement on printing forms … Cannot print out just ONE selected … has to print entire file !
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.