No explanation of the problem from Block; just told resubmit repeatedly
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The software is good but it shares a fault with the other HR block suites: there is no way to pull back and have an overall look at where one is - to make certain "royalties" have been entered in the correct category, or that "rents" re not double-entered.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used H &R Block tax software for years and it is easy and thorough to use. I plan to use again next year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Easy to use. I can import information directly from financial institutions.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
I thought doing my taxes this way would save some time and money. We had to pay in more than ever before so no savings there. We won’t use this again.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
My tax situation has self-employment income that is often difficult to negotiate through paper. Software makes it easy to work out!
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Been using H&R Block tax prep software for over a decade. It is by far the easiest and most reliable way to complete and file your taxes. The software walks you through every step of the process. The audit checks that are built into the program, makes sure all of your entries are valid and supportable.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!