I needed a form in order to complete my 2023 Federal return, but H&R Block did not have it finalized until late March 2024. They should hire more experienced software engineers so they do not have this problem again. I am still deciding as to whether I should buy their software next year.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using H&R tax software for several years and have been very pleased. It is user friendly and has a guided session if needed. I highly recommend this software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for leaving a review, and for providing positive feedback.