Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,278 Reviews)
Rating breakdown 149,278 reviews
5 Stars
97,771
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,666 out of
61,807)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
3
You Missed an Account in the Financial Downloads!
on April 25, 2024
Posted by: Frustrated Missing Losses
from Pittsburgh, PA
Verified Purchase:Yes
When I downloaded financial information ... you missed an account, which contained a 1099-B Capital LOSS ... and created an error that cost me $600 on my refund. I did not find the error until way after I had e-Filed ... and was paid the lower refund. Now I have to send in an Amended Return. Costing me time .. and the prospect of losing it! Please fix it .. or make sure that the interview double checks for all accounts. I still recommend this over other tax programs, and certainly over direct online services of any kind.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: pjmillion38
from Iowa
Verified Purchase:Yes
I have used H & R Block software for well over 20 years. It’s easy to use, is programmed to ask in-depth questions, and automatically fills out all the proper forms. This software makes e-filing easy as-well-as printing returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RichmondDan
Verified Purchase:Yes
I have used it for many years and particularly like that it brings forward needed information from previous years returns.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: EE_prof
from Auburn, AL
Verified Purchase:Yes
I have pleased with H&R Block tax software for over a decade. Easy to navigate.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cindygrimm is
from Ohio
Verified Purchase:Yes
I've been using HR block program for quite a few years
I would recommend this to a friend!
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MC88
from Erie County, NY
Verified Purchase:Yes
I’ve been using this for several years now and I’m very happy with it. Just answer the questions accurately and it guides you so that nothing is missed.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JZRH
from Minneapolis, MN
Verified Purchase:Yes
I have used this for at least twenty years and never had a IRS problem. It's easy to use and covers all the normal tax situations. I have recommended it to both my sons who now use the program on an annual basis.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Posted by: Still the one
from Florida
Verified Purchase:Yes
Good value, not as easy to follow as in past years but progress is get on board or be left behind.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock