Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,278 Reviews)
Rating breakdown 149,278 reviews
5 Stars
97,771
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,666 out of
61,807)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Melrock
from Kokomo
Verified Purchase:Yes
I have been using H&R software since it came on the market! I love the product. It's easy and very reliable! Will buy it next year!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Posted by: Scminter
Verified Purchase:Yes
Long time user and first bad experience. The software didn’t have the federal form for electric vehicle credit. I understand the IRS hadn’t finished the form. But I had to get that from an internet search. The software kept telling me the form would be ready the next week. Then when the form was ready the filing with the IRS got an error. I was told the fix would be ready in a week. Just felt strung along and think the messaging could’ve been better. Like, we’ll notify you when the form is ready to set my expectations.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: SN family tax
from Denver CO
Verified Purchase:Yes
I bought this on my email feel not happy with system not recognize AG & PIN can not send e-file
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Suggest removing item
from Hillsborough St office in Raleigh, NC
Verified Purchase:Yes
This is more difficult to use than that used by HRB tax pros.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Posted by: Jwin
from Michael gan
Verified Purchase:Yes
Went thru updates and followed all steps
Unable to efile
Many frustating errors and phone calls for help to no avail
No refund tough luck
Will try turbo tax next year
Unable to efile
Many frustating errors and phone calls for help to no avail
No refund tough luck
Will try turbo tax next year
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: pkswmanoho
from Nort
Verified Purchase:Yes
"We have your back* , NOT! "We can't help you, call the IRS."
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: oly618
from Iowa
Verified Purchase:Yes
i bought this a couple months ago, convenient due to prior years being able to import so information but it is getting pricy for someone that couple be getting their taxes done much cheaper elsewhere. gave this year some thought so not sure what i will do next year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Posted by: lrcon
from new jersey
Verified Purchase:Yes
I've been using this software for many years and I'm happy with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock