I’ve been using your software for a number of years and was always satisfied until this year. The program went down while I was imputing my data and it took a few days to come back up. I lost over half the data I had imputed. The overall rating is just for this year.
This is the second time I've been double charged. It happened two years ago, and I went to another company last year. Had I not forgotten, I never would have signed up again. It sucks getting old.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.