Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,278 Reviews)
Rating breakdown 149,278 reviews
5 Stars
97,771
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,666 out of
61,807)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Carlosesco1
from California
Verified Purchase:Yes
Lacked timely updates, promised updates cost me extra money in wasted filing fees, absolute garbage, had to pay a preparer to complete and file because this software wouldn’t complete and submit my returns
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Going to Turbotax
from Atlanta Ga
Verified Purchase:Yes
Unacceptable. Won't trust for next year's return.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Days of trying to e-file. Company handled badly
on April 25, 2024
Posted by: NeverAgain from Alabama
from Northport Alabama
Verified Purchase:Yes
I was concerned that I had to manually add some figures to a worksheet I felt the software should have handled. Then e-filing was down for days when taxes were coming due. Company was slow to acknowledge the issue. And took the attitude of "just mail it." But preparing to mail returns takes time and we paid for Federal e-filing. Each e-file attempt caused a new hold on the credit card for the state e-file. This was a terrible experience.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Mcp2024
from Holland
Verified Purchase:Yes
I have used this program for the last several years. It is easy to load onto my computer and is easy to use. There is plenty of help along the steps while entering your information.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: dsonoqua
from WA
Verified Purchase:Yes
This is my go-to tax preparation software. Preparation was quick as usual but the cost for paying tax through the website was absurdly expensive.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Leavenworth gal
from Leavenworth, wa
Verified Purchase:Yes
I like how it imports last year's data so 8 don't have to
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Wisevel
from Ft Mill SC
Verified Purchase:Yes
I have used H & R Block software for many years and found it to work well.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Retired 248
from Midwest
Verified Purchase:Yes
Software easy to you and does a great job of explaining more difficult concepts.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock