Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,278 Reviews)
Rating breakdown 149,278 reviews
5 Stars
97,771
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,666 out of
61,807)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Fitzray
from Nazareth PA
Verified Purchase:Yes
My return has not accepted by IRS for numbers that are not recognized from the 457bs on my 1099s I can only enter the numbers from the 1099. However when I mailed it in the IRS had no problem sending me my refund
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Nave
from Northern VA
Verified Purchase:Yes
We bought this hoping for an easy tax filing. It was very stressful since there were technical problems that impacted many customers.It took waiting on hold for an hour after several attempts before it was resolved. I’m still seeing multiple filing charges pending on my credit card that I have to resolve. Very unhappy with this year’s filing process.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Whobeme
from Campbellsville, KY
Verified Purchase:Yes
Very pleased with the tax software. I find the questions are appropriate to my needs and simplify my filing. I'm old school and concerned to see offers for free help from others. However, the ease of importing last year's information is the draw to stay with this program
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Sueindy
from California
Verified Purchase:Yes
Always a good software, easy to follow.
Only this year said audit risk low but efiled and been two weeks no refund.
Only this year said audit risk low but efiled and been two weeks no refund.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: HeavyOlaf
from Mass
Verified Purchase:Yes
Good stuff but I was late paying the tax (after submitting the form). Could have used a reminder since I didn't pay electronically and thought I had.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Caly24
Verified Purchase:Yes
I've been using this software for over a decade, and I rely on it for all the changes in the tax code and for all the changes in my life.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: LCPQ
from Gresham oregon
Verified Purchase:Yes
Navigating was a bit more difficult than in prior years. I worked at Block for 8 tax seasons and when I left I was happy to see there was home version but this year wasn’t as seamless as prior years. It wasn’t a big deal.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Larryme
from Utah
Verified Purchase:Yes
Very easy to use. Even for an old guy like me. LOL
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock