Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,278 Reviews)
Rating breakdown 149,278 reviews
5 Stars
97,771
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,666 out of
61,807)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: No nickname req
from Arizona
Verified Purchase:Yes
Easy to use and topics explained perfectly, it was harder to think of required nickname for this review.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Creativejz
from Akron OH
Verified Purchase:Yes
I have used annually for multiple years and love that I I I can go directly to the areas that I need and skip the spots I don't. I can do that without answering fifty questions that i know are irrelevant to my situation. I appreciate that.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Geezer50
from Topeka, KS
Verified Purchase:Yes
Prepared taxes effectively but any time I accessed help on my Block software, I had to shut down the browser and software to get out of the help system. I did not have an "exit" or "return" button on my help screen! (Using Microsoft Edge browser software)
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: 2024 Income Taxes
from Prairie Village, KS
Verified Purchase:Yes
Unlike prior years, H&R Block this year allowed me to e-file my Federal, Kansas and Missouri income tax returns at the same time. In prior years, the software would only allow me to e-file my Federal and Missouri returns at the same time. During these years, I had attempted to also e-file the Kansas return at the same time, but the software produced an error message, of some kind, and stated that it could not e-file the Kansas return. This year, thankfully, I was able to e-file all three returns at once.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Skip37
from Omaha
Verified Purchase:Yes
Used this software since 2007. Works well for our simple situation.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: oldlady85
from Shelby, NC
Verified Purchase:Yes
I have used H & R Block for many years and trust their results. The year to year carryover is helpful as is the carryover from Federal to State. I do find I have to dig to discover the why behind the state form results.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: evanjsong
Verified Purchase:Yes
I had to file the form for used EV credit. You postponed the form preparation again and again and again. So I moved to other free tax return tool, and it had been accepted in a minute. Will never use HR block again. It was wasteful spending for thisnyear. Horrible software.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Taxguy2024
from Westchester, New York.
Verified Purchase:Yes
The instructions weren’t clear on which state return to do first. Had to Figure it out on my own
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock