Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,278 Reviews)
Rating breakdown 149,278 reviews
5 Stars
97,771
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,666 out of
61,807)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: cwbehling
from Elk River, MN
Verified Purchase:Yes
I’ve used Block for several years now and this year’s edition (2023) was the best. I look forward to using the 2024 software.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Zephler
from Dayton, Ohio
Verified Purchase:Yes
I have used for years, it is straight forward for most parts, but I would like to see improvement on special situations like Tuition and 529 plans, with maybe better explanations of the "errors" found.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: MeMyselfandI14
from Myrtle Beach, SC
Verified Purchase:Yes
I bought it mostly due to price and previous history. It worked and I got my refund.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: ConnirG
from Leola PA
Verified Purchase:Yes
Taxes filed and refund received in a vert short time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Air Force Vet
from Oradell NJ
Verified Purchase:Yes
I worked for HRBlock for 15 yrs as a preparer and am very comfortable with this software. I noticed one error in the software dealing with excess contributions to a 401k account (exception 8 on 1099) but the work around was easy.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Too slow getting needed tax forms on line. March ?
on April 26, 2024
Posted by: BBLB
Verified Purchase:Yes
Every year it seems some forms are later and later being ready
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: CarlCustomerSince93
from Fort Worth, TX
Verified Purchase:Yes
Couldn’t Eddie or pay my taxes. Had to pay directly on IRS site to be safe. Filled out their online forms from data in your software just to be sure I filled on time. Waited to send them to see if your software would finally file. Kept trying to file with you and it finally went through. Never had an issue like that with you in the over thirty-one years of buying your software. Is it finally time to look elsewhere?
Pros: Easy to prepare, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 2, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Always reliable -- even when the tide has turned
on April 26, 2024
Posted by: jmchrb
from Independence, MO
Verified Purchase:Yes
This is my every-year go-to. Always dependable. Unlike everything else, the price was stable. Thanks
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock