Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,278 Reviews)
Rating breakdown 149,278 reviews
5 Stars
97,771
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,666 out of
61,807)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: DIYer83
from US
Verified Purchase:Yes
The software has a lot of breadth. But its user interface and navigation capabilities seem dated and designed for accountants. The interview process is thorough. Yet, for more basic filers, the interview labors through many items that often don't apply. As an example, if one knows they're taking the standard deduction, let the user select that up front rather than being guided through an itemized deduction, the outcome of which, is pre-determined.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: lwhewett
from Whiteville NC
Verified Purchase:Yes
The program and features are very helpful in my getting my returns taken care of!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: J M at jkmcguire
from MO
Verified Purchase:Yes
I have used H&R Block tax software for 20+ years. Never fails to help and be accurate.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: vwc318
from NJ
Verified Purchase:Yes
H&R Block software is easy to use. I've been using it for many years and have never had a problem. The only caveat being is it as thorough as an account would be?
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: OnceaKing
from Cinti, OH
Verified Purchase:Yes
your efile worked great...money back in a week and you made the pain of paying easy as well.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Moris
Verified Purchase:Yes
I have been using H&R Block software for many years
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: gentlgiant
from South Florida
Verified Purchase:Yes
I have used H&R block tax software for years. It has always been easy to use and provides an accurate result.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Sche77
from Florida
Verified Purchase:Yes
I bought this for the first time since I was tired of Turbo Tax. It was ok but would not download any W-2's
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock