This was my 12 years using H&R Block ans as usual all went well UNTIL filing. The message I received was "Unable To Connect" . It took several attempts (12) and hours until I was able to submit my Federal and State tax returns!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Program chooses wrong option related to withholding penality.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I’ve used H&R software for over 10 years now! The program is easy to use and understand. When I push the send button I am confident that my taxes were done error free!! No rejections or questions! Would not think of switching or not using H&R tax software!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I have a moderately complex return, investment income/losses, multiple rental incomes and the Deluxe version does it well. Carries over losses,keeps track of depreciation. Exactly what I need.
Pros: Easy to prepare, Easy to import documents, Fast