Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,278 Reviews)
Rating breakdown 149,278 reviews
5 Stars
97,771
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,666 out of
61,807)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: SPReuter
from Indianapolis
Verified Purchase:Yes
Product worked well. Don't remember if I needed it this time, but support can be lacking.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Katps
from Virginia
Verified Purchase:Yes
I have bought this product for years and have never had so much trouble using it as this year. The state program is really hard this year will be doing it by hand after I download the forms from the state.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: RHA212
from Bogart, GA
Verified Purchase:Yes
This year was a little different than past years as there were some hiccups in the program and that is uncharacteristic of the program in previous years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Wayne 78
from Rural MN
Verified Purchase:Yes
Seems easier every year however I must say my taxes don't change all that much.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Dink45
from Hudson, NC
Verified Purchase:Yes
Have used for years. It continues to provide what I need.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Not able to download tax info from mutiple Accts
on April 26, 2024
Posted by: 2578
Verified Purchase:Yes
Not able to download 1099s from multiple Fideltiy accounts. The software default to the first accout entered, had to enter the rest manually.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MARINEL
from BRUNSWICK, GA
Verified Purchase:Yes
YOUR SYSTEM CRASHED ON TAX DAY 4/15/24 AND I WAS NOT ABLE TO SUBMIT A RETURN ELECTRONICALLY AND HAD TO FILE AN EXTENSION. THAT IS ABSOLUTELY UNACCEPTABLE.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CoachJC
from Rapid River Mi
Verified Purchase:Yes
I've been a customer for over 20 years. Love your product.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock