Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,278 Reviews)
Rating breakdown 149,278 reviews
5 Stars
97,771
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,666 out of
61,807)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Hosmer
from Littleton, MA
Verified Purchase:Yes
1) After initial installation we immediately get the up-sell to premium version. The up-sell says "one free state included". It turns out this DOESN'T include the e-file. That's no different what you already get with the Deluxe version. Incredibly dishonest and deceptive.
2) Instructions for each step are useless -- they are simply copies of the IRS instructions. That isn't the least bit helpful.
2) Instructions for each step are useless -- they are simply copies of the IRS instructions. That isn't the least bit helpful.
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: garbo7
from Ca
Verified Purchase:Yes
Used for many years with complete satisfaction. Easy to update information from year to year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: pm_user
from st. paul mn
Verified Purchase:Yes
The server issues on tax filing day this year are unacceptable. I've used this software for years and this will be the last.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
The tax program provided me all the tools I needed
on April 26, 2024
Posted by: Op48
from Jonesboro, Ga
Verified Purchase:Yes
Because is provided all the professional assistance i needed to complete my taxes
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: xfdak
from Central Wisconsin
Verified Purchase:Yes
This is sixth year I've filed using H&R Block Deluxe software. It's straight forward to use except for one investment. H&R Block Deluxe is not designed for reporting an energy producing royalty trust. After data entry the final printed copy omits the name of the royalty trust company. The heading is blank.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: gec21215
from Baltimore, MD
Verified Purchase:Yes
Have used the past several years because of its ease of use, reduced filing anxiety, and savings in time.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: John Sere
from Skylab 75
Verified Purchase:Yes
Seriously, I've been using this program for over 20 years, and the lord willing, I will use it for the next twenty years. . . . Unless AI, Skynet, and the robots take over, then they will know years in advance how much I owe the government to use on useless pork.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Denro
from California
Verified Purchase:Yes
I have used the program for years and have never had one issue. Very intuitive and a breeze to do your taxes for most users.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock