Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,278 Reviews)
Open Ratings Snapshot
Rating breakdown 149,278 reviews
5 Stars
97,771
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product. 
(
52,666 out of 61,807
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5 out of 5
5
Consistently comprehensive
on April 26, 2024
Posted by: Nick Kram
from New Jersey
Verified Purchase:Yes
I have been using HR Block for many years. Never considered switching.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Far too complex.
on April 26, 2024
Posted by: daphid
from Pueblo, CO
Verified Purchase:Yes
I am most familiar with filling out the form old way. Your system assumes the user is an idiot and walks through WAY too many questions to arrive at a fairly simple answer.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Social Media DepartmentApril 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Worked as good as TTax for way less
on April 26, 2024
Posted by: Kickstnd
from Chicago
Verified Purchase:Yes
I usually buy this each year. Gets the job done way cheaper.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great features and easy to use.
on April 26, 2024
Posted by: Rick259
from Monroe, NC
Verified Purchase:Yes
Been using since since 2018 or before and have had no issues. Great product.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Complicated taxes
on April 26, 2024
Posted by: BruceT1946
from Upstate NY
Verified Purchase:Yes
My personal taxes are VERY complicated. Without HR Block, I would not know where to start. If I threw everything into a shoebox and handed it to a busy "professional" how could I be sure he did it correctly? Using HRBlock software I feel confident .
Pros: Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Delayed updates
on April 26, 2024
Posted by: Tim1955
from Oklahoma
Verified Purchase:Yes
Function was fine but the last update I needed came in mid-March. Please be more timely.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Social Media DepartmentApril 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simple to Use
on April 26, 2024
Posted by: nene57
from NYS
Verified Purchase:Yes
Been using H&R Block tax program for years. It’s the best.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
H & R Block Deluxe 2023 Software
on April 26, 2024
Posted by: CRBr
Verified Purchase:Yes
I have used this for years and appreciate how easy it is to navigate.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
1 out of 5
1
Response from HRBlockBy Social Media DepartmentMay 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
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