Simple to use. Easily organize documents. I also like to copy n paste my 100% correct return, give it a different name and experiment with figures, such as IRA and 401k. Can help for planning for the next year.
The software on the computer is easier to use than the on on-site version. The on-site version is more restrictive and less friendly than the computer software version
Bottom line is it lets me file my moderately difficult (several investment vehicles, no real estate) online mostly without problem. The mostly is because there seems to always be at least one detail that I have to chase down, this year it was something about the income from a REIT I gave.
State portion of it is always pretty terrible, any deviation has you filling out your own state forms (this year, for example, had to figure out on my own if I owed a penalty). But, again, ultimately, I can file my state online which is nice.
Software works. The graphics looked old 10+ years ago when I started using it and they haven’t improved.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.