Software was perfectly adequate for our personal return, particularly since we no longer itemize. Still had to enter itemize detail for State, but good crosscheck as which is more favorable for Federal return.
I have used H&R Block online download for years. Extremely user-friendly and the questions are very thorough I feel confident that I received a sound product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Probably the last year after more than a dozen years.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Easy to use and download, just wish it was a bit cheaper, especially with the FREE IRS software starting to take shape. Will H&R Block follow the IRS lead?