I have used this product for several years but as a visually impaired user I struggle as the text cannot be enlarged in the program and the text on the forms is not only not bolded but also in boxes with a grey background, making much of it extremely difficult to use. Also quite clunky.
Value
1
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
The do it yourself home software worked as it is supposed to. We appreciate that it hasn't changed year-to-year as we know how to navilgate it very well now, and where all of our entries are supposed to go. On-line submission was easy. I wish we didn't have to pay extra for the state electronic submission. I did not get an update when the IRS and MI processed our returns; only received an initual notice that they had accepted the return. We will keep buying it. Don't change it!
I have used H&R Block Tax software for 5 tax seasons, having previously used Turbo Tax. H&R provided me with great functionality and ease of use, and much better value. I like to use the software to prepare pro forma returns for forecasting prior to receiving all of my 1099 info. But once prepared I like to delete to clear the decks for my actual return, but there is no way to delete a return. Perhaps that is to prevent you from doing more than the allowed number of returns. I also wish the software was capable of completing form 1041 returns for trust accounts. That would be a great help.
it said state return on the box. I had to pay to file my state return. I am not happy with h&r block.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I've used this app for a while and it has worked well for me. The 2023 version, however, was not easy to use when declaring crypto. You are prompted to use a third-party app that summarizes all your crypto instead.