Easy download and easy page by page to help comple
on April 26, 2024
Posted by: Anonymous
from NewBern
Verified Purchase:Yes
Everything was pretty easy, except when doing my federal taxes I did pass by where to enter my personal property tax, I had to go back and find where I needed to enter them. It would be cool if the app knew what you entered prior years and would alert you that you missed it
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I have been using it for many years, and it makes it easy to prepare my federal taxes, and then turns it into my State Income Taxes. It pulls in last years filing details, and prompts me for this years numbers. Sometimes, after the accuracy check I get a message to review or fix something that confuses me. Thee is not a mistake, but the checker thinks there is something missing; but I get to a solution and move on. Wish I didn't have to pay for state e-filing.
I had to keep waiting for block to do software updates before I could file. Had to wait until April
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Been using HR Block for many years and could not be happier. It's easy to use, guides you through all the questions, but also allows to fill the forms directly if preferred. Never had any issues and always got my optimal refund.
I stay with H&R for my software needs because I have learned how to navigate the software so for that reason it works best for me. However there are some nuance and bugs that prevent it from being a streamlined experience.