Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5
on April 13, 2026
Posted by: Gene Cocca
from Green Island , NY
been using the program for years and it easy to do our taxes. the program is easy to navigate and the new help chat was great.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: MarketingPeopleSuck
Verified Purchase:Yes
I thought this was going to be a legit survey and not pandering for cheap reviews.
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: uklm
from Western Washington
Verified Purchase:Yes
I have used H&R Block software for at least this entire century so far. It has been simple use and well worth the money. I expect I will continue to use it, as long as it runs on my computer and not just in the cloud. It would be nice to have the help contain links to the referenced IRS docs or a simple method to copy the correct doc name and search for it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Software only works if you have taxable income
on April 13, 2026
Posted by: vanomad
from Virginia
Verified Purchase:Yes
I’ve been using H&R Block for many years, and it’s consistently easy to use. I’ve noticed that a few banks and institutions don’t yet support data import, which would be a helpful improvement. I especially appreciate that it allows me to file up to five returns, which is great now that I’m handling my kids’ taxes for their summer jobs. The only downside is that I can’t use it for my parents anymore since they’re retired and don’t have taxable income. Please look into this as an enhancement for the future.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: My review 22
from Ct
Verified Purchase:Yes
Not perfect. Always some bugs that stop me in my tracks and force me to get independent resource to solve. Always trouble with accuracy check and issues that need to be solved
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dallas, Texas
Verified Purchase:Yes
I have used the HR Block Software for over 50 years. You changed the Software this year but I still think it is great. But It took me longer to complete. I gave the Software an Excellent.
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonimousse
Verified Purchase:Yes
Overall, pretty easy to file; except the review questions just kept going in circles. I had to enter 0.00 instead of 0 or blank in the review after I had completed my return. The software reject 10-digit zip codes.
Pros: Maximizes refund
Cons: Hard to import documents
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington
Verified Purchase:Yes
The software hasn't gotten better over the years and now it's very easy to use. The only thing that gives me a problem now is at the start of the setup process. The software gives me the option to use the H&R default location or to choose my own preferred location. Unfortunately, it goes ahead and puts it in the default location anyway and I have to find it and move it. Once I've got it where I want it, then the software recognizes the new location. This has always been a problem, but at least I'm ready for the battle.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock