Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
2
Not intuitive
on April 13, 2026
Posted by: Snipes60
from Foxboro, MA 02035
Compared to Turbo Tax this product is a lot less intuitive and helpful. many times through the process i felt like it was asking me to do my taxes and findg obscure numbers myself instead of insructing me. it also thinks i filed using his sotware ina previous year which is false. not impressed, will probabLY not use again in 2026.
Cons: Time consuming, Hard to prepare
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KrisK
Verified Purchase:Yes
We have used this program for many years. Very easy to use.
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Aelanna
from Jacobsburg, OH
Verified Purchase:Yes
I wish they would support linux users. I will probably use the web version next year, or some other software.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1
confusing software
on April 13, 2026
Posted by: no view
from NJ
very difficult to view the tax return on pc screen. will not by software again
No, I would not recommend this to a friend.
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Works well. Could help more.
on April 13, 2026
Posted by: ScottS002
from Minnesota
The software works well, but it could help more: 1) it would be great if it would ask some personal questions, at the beginning, to help customers like me to skip over the long lists of "unusual" options that we otherwise feel that we should read through. And 2) it would be great if it would point us to options like the "enhanced deduction for seniors," rather than leaving us to find it (or not) on a long list of options.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: AR 11224
from Brooklyn NY
Verified Purchase:Yes
I usually use Turbo Tax but couldn't this year since I don't have Windows 11.
It took a while to get used to HR Block worksheet screens which I found to be confusing at times.
Scrutiny of data entry found several duplicate entries
Review screens and items listed should be better explained - how and when necessary to revise
It took a while to get used to HR Block worksheet screens which I found to be confusing at times.
Scrutiny of data entry found several duplicate entries
Review screens and items listed should be better explained - how and when necessary to revise
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Utah
Verified Purchase:Yes
Easy to use and understand. The Deluxe version is the best except it needs to add Form 7203 which was added two years ago with Schedule K-1. Once that is done, then it will be the best!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Central Georgia
Verified Purchase:Yes
I have used H&R Block tax software for over 20 years. This year I ran into an issue with a new schedule I had no experience with and was getting critical errors during the accuracy review. I used the new AI help function and within 2 rounds of questions, my issue was totally resolved. I submitted my taxes and the IRS accepted them within an hour.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock