Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,278 Reviews)
Open Ratings Snapshot
Rating breakdown 149,278 reviews
5 Stars
97,771
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product. 
(
52,666 out of 61,807
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5 out of 5
5
Very Fast!
on April 27, 2024
Posted by: Anonymous
Verified Purchase:Yes
My dad helped me file for my taxes, and in less than a week I received my money direct deposit to my account! It was very easy and quick! Thank you!
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 3, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use. Never been audited.
on April 27, 2024
Posted by: Axcamp
from Sierra Madre, CA
Verified Purchase:Yes
I have used this tax software for years. It is easy to use. It covers all of the topics that I need. It is easy to use. I have never been audited. Great software!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 3, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Switch from TurboTax®
on April 27, 2024
Posted by: Moxie B
from Boston, MA
Verified Purchase:Yes
I have a Mac running OS BigSur, which can not be upgraded due to change in chips by Apple. TurboTax, which I have used for 20 years, would not run on that OS, so I tried H&R Block. There was some learning curve, but I actually think the H&R app is better and clearer to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Errors when trying to file
on April 27, 2024
Posted by: Wazza
Verified Purchase:Yes
As was widely reported I along with thousands of others couldn't file our taxes because the H&R systems were down for many hours close to the filing deadline.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
H&R block
on April 27, 2024
Posted by: Jimi p
from Fort Myers
Verified Purchase:Yes
This version did not import last years tax returns properly!!!
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Social Media DepartmentApril 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Just ok, worse with multiple states
on April 27, 2024
Posted by: MDVUP
from Kansas and NC
Verified Purchase:Yes
As the title says, software is ok, gets the job done, but beware when filing multiple states. If you do the order wrong, you have to manually print out your returns and mail them in. This includes the order in which you complete the returns as well. No real easy to find instructions about this, you find out the hard way with error messages. No simple fix either.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Social Media DepartmentApril 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Got the job done
on April 27, 2024
Posted by: TSsue
from Henrico, VA
Verified Purchase:Yes
Some of the transition instructions were less than perfectly clear. But I was able to figure-out the question and move on. Got the Job done. Big improvement from last year. Next year may try another product.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy Social Media DepartmentApril 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simple Tax Software
on April 27, 2024
Posted by: stank2
from SC
Verified Purchase:Yes
Have used for last few years, still as easy as the first year
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 3, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
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