I have used this tax software for years. It is easy to use. It covers all of the topics that I need. It is easy to use. I have never been audited. Great software!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
Thank you for leaving a review, and for providing positive feedback.
I have a Mac running OS BigSur, which can not be upgraded due to change in chips by Apple. TurboTax, which I have used for 20 years, would not run on that OS, so I tried H&R Block. There was some learning curve, but I actually think the H&R app is better and clearer to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
As was widely reported I along with thousands of others couldn't file our taxes because the H&R systems were down for many hours close to the filing deadline.
This version did not import last years tax returns properly!!!
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
As the title says, software is ok, gets the job done, but beware when filing multiple states. If you do the order wrong, you have to manually print out your returns and mail them in. This includes the order in which you complete the returns as well. No real easy to find instructions about this, you find out the hard way with error messages. No simple fix either.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Some of the transition instructions were less than perfectly clear. But I was able to figure-out the question and move on. Got the Job done. Big improvement from last year. Next year may try another product.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.