I have been using this software for many years, it is easy to use and works well. Seems that this year they finally resolved the print scaling issue on macOS.
I buy this every year, never a hiccup. Not this year. When I tried to file April 14, then April 15th, it would not send either day. Very disappointed.
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Their servers were down most of the morning on April 15, got a server connection failure message for hours. I had to go to work not knowing if I’d be able to successfully efile, or print and run to the post office. My return finally sent and was accepted, but wow! No thanks for the stress!!
The decline in the product this year is disappointing. Many issue especially with the state program. Issue with the electronic filling as well.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.