Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,278 Reviews)
Rating breakdown 149,278 reviews
5 Stars
97,771
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,666 out of
61,807)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: SwimMom
Verified Purchase:Yes
H & R Block tax software is so easy to use, yet thorough, with good information and explanations, resulting in easy yet accurate tax preparation every year!
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Neil Cleveland
from Upstate NY
Verified Purchase:Yes
I've been using hr block for years this is the first time I was disappointed.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Unclear on security risks with brokerage download
on April 27, 2024
Posted by: BP Boater
from north fort myers, fl
Verified Purchase:Yes
I have had trouble with downloads from my brokerage firms. They advise that my security guarantee covering electronic theft might be compromised by granting access to hrblock. If hrblock has a data breach, my accounts could lose electronic loss guarantee.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bonelake
Verified Purchase:Yes
Could not get to download until much time spent with support person.
Cons: Hard to prepare
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CCrunner
from Virginia
Verified Purchase:Yes
We have used H &R Block tax software for years. It's always been easy to use and understand.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mike393Char
from Charlotte, VT
Verified Purchase:Yes
I have been using H&R Block's downloadable software package for many years to file my own tax return and those of my adult kids who live in different states. It's easy to get the various state packages online, too.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Joe Ggggggggggggggggggg
from Daytona fl
Verified Purchase:Yes
Your program is very complicated compare to turbo tax. Not as Intuitive as other competitors.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Buttrerfly Grandma
from Kansas
Verified Purchase:Yes
Have used H&R for several years and never had a problem.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock