I've been faithfully using H&R for over ten years. Never fails to get all the information in straight language instead of the tax law language, which makes it very easy to understand.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The software works fine on tax preparation. My issue is being forced to pay for unnecessary add-ons. I was forced to purchase State Tax software that I do not need.
Pros: Easy to prepare, Easy to import documents, Fast
Software does not handle Foreign Tax Credit very well. This software glitch has prevented me from filing my federal tax return electronically for two years running.
Value
2
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.