I have been using this software for years. It imports prior year data. I can file electronically. It does state taxes. I can purchase and download it online. And my data is stored securely on my own PC. I plan on using this software in the future.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using H&R for a couple of years now, and I like the overall features of this product, and its ease of use. Ability to use one copy for 5 returns is great value. One room for improvement: if you go through a return mid-way and come back later, it is confusing to get back to the point where you left off, as the software directs you to start from the beginning.
Does a great job working through an overly complicated process. Might do a better job getting through the crazy K-1 forms, but i just muddle through it. I dont think the IRS understands them either.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
IRS is asking me to verify my return? Never had to do that before.
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I bought for the help with new laws. I bought Deluxe because of free state. Not so, I had to pay for the state. The program helped a lot, but was not honest about the cost.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.