Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,276 Reviews)
Rating breakdown 149,276 reviews
5 Stars
97,769
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: HRB2024JBS
from BUCKS CTY PA
Verified Purchase:Yes
REQUIRES EXCESSIVE PAPER FOR SIMPLE RETURNS. MENTIONED THIS IN MY REVIEW LAST YEAR. HOPED IT WAS FIXED THIS YEAR. I WON'T TRY AGAIN
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GOBX
from Manchester, MO
Verified Purchase:Yes
I bought this for at least 10 seasons in a row and am still enjoying the easy tax season approach to filing. The only thing missing that would make the service complete again would be the addition of the electronic submission of the state returns. In previous years, 1 state filing was aloud electronically with 5 federal files. 2 State filing for each of the 5 free files would be excellent. Please consider.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
the backup promised by the software is theoretical
on April 28, 2024
Posted by: jjp6
from ga
Verified Purchase:Yes
The software promises that it "has our backs" if anything goes wrong with the filing. That is not actually the case
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Steve D50
from IL
Verified Purchase:Yes
Does good job reviewing all aspects of return for you to consider. Easy to enter and change information as needed. Wish it did not cost so much to file state returns.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: GrumpyMarine56
from Tucson, AZ
Verified Purchase:Yes
I've used H&R Block tax software for several years and always find the software easy to use. Navigation is simple and guidance provided is very good. In coming years, I hope that H&R Block will "beef up" crypto reporting capabilities as use of crypto becomes more
mainstream.
mainstream.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: tases
Verified Purchase:Yes
a need nothing special b/c of taxes the word hated by republicans
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jim200
from Iowa
Verified Purchase:Yes
I've been using H&R Block versions and the tax Cut program that preceded it for decades. I highly recommend it.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Roman850
Verified Purchase:Yes
I’ve been using this software to file my taxes for years and this year for whatever reasons busy life happening I attempted to transmit a return on April 14th which was a day before the deadline just to find out that the server could not connect, therefore, did not transmit my return Making it a stressful rat race the following day to get my return printed and running to the post office and getting it certified mail to assure that it got in in a timely manner so this year the software was absolutely disappointing to say that least.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock