I have used the HR Block tax program for years, this year I was greatly disappointed in it. it told me my tax return was going to be about $5300 bigger than what the state actually returned to me. after multiple checking and double checking, the tax program was wrong.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.