I’ve been using this software for years. It has always been easy to use with clear and concise step by step guidance, excellent navigation and always up to date.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Great for federal-needs work on states. A common donation credit in AZ was missing and I had to manually add it to the form and mail it.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Have been using this product for years. Very easy to use and reliable. Taxes are accurately done and easily filed with the IRS and the State of NJ. Be careful with pricing, as different vendors and even Block charge various prices, depending on their moods, it seems.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using this program for several years now. This year is the first time I needed a little help. I had made an error, but the note wasn’t super clear on where the mistake was. I called the help line and got a very helpful Rep named Tanika. She stayed on the line until we had it all resolved!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!